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The Model for Advancing
Public Safety

The Model for Advancing Public Safety

It has become incredibly difficult to manage a public safety organization in the current environment. Every operation has systems and applications that are interrelated and interconnected. On top of that, officials have an abundance of operational factors, like organizational structure, staffing, dispatch systems, cybersecurity risks, training and more, to balance.

For public safety officials, staying on top of these factors is a challenging job. To help overcome this challenge, MCP developed the Model for Advancing Public SafetySM (MAPSSM), a proprietary assessment framework that helps officials understand where their organization stands in key areas and provides a quick view into where they need to prioritize.

A Powerful, Actionable Impact

MAPS is an assessment program that provides an impartial, third-party view of a center’s environment to help officials identify goals and prioritize efforts. It combines public safety and IT standards, formalized accreditation programs, and industry best practices with MCP’s expertise and experience, helping agencies understand how things should be and how the client measures up to that. Agencies will also see the following benefits from a MAPS assessment:

  • Establish a metric to measure progress
  • Benchmark themselves against similar public safety agencies
  • Identify short-term opportunities to focus on while building a long-term vision
  • A tool to communicate with stakeholders and elected officials to justify funding priorities

The MAPS program provides each client with scoring and a blueprint that helps agencies understand where they need to prioritize, as well as a comprehensive recommendations report that provides strategies for addressing risk factors.

Why Mission Critical Partners?

At MCP, our holistic perspective to public safety communications challenges is helping clients across the country implement successful public safety solutions.

assessments completed for public safety organizations

years of experience on average per consultant

percent of experts are former first responders

completed projects

MAPS Assessment Capabilities

Organizational structure


GIS program

Physical security and cybersecurity

Land mobile radio systems

Next generation 911 readiness


Public safety technology


Strategic planning

PSAP data integration and analytics readiness

Network inventory and assessment

The Model for Advancing Public Safety Resources

Whitepaper: A Blueprint to Help Public Safety Organizations Understand Their Environments

The Model for Advancing Public Safety enables public safety officials to determine, at a glance, where efforts and resources need to be placed.


MCP Helps Florida PSAP Resolve a 911 Staffing Struggle

Learn how a Florida PSAP is on its way to being completely staffed by filling all call-taker positions while completely revamping a telecommunicator training program.


Whitepaper: The Evolution of the Emergency Communications Ecosystem

To evolve emergency communications systems, PSAPs and telecommunicators need to start thinking and acting very differently than they have historically. This whitepaper discusses what actions need to occur in order for that to take place.


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