Elevating Public Safety Facilities | Mission Critical Partners

Elevating Public Safety Facilities for Resilience and Efficiency

At Mission Critical Partners (MCP), we specialize in the planning, integrated design, construction, and technology migration of mission-critical public safety facilities. Each of our facilities experts has spent years working in, managing, and/or supporting public safety and justice environments. This translates into a practical understanding of how people, processes, and technology must work together to achieve your mission’s success. From public safety headquarters and emergency operations centers (EOCs) to 911, courts, and real-time intelligence centers (RTIC), our team focuses on resilient, adaptable, and future-ready environments that support evolving technologies and the people who rely on them.

Elevating Operational Capabilities and Security with MCP’s Mission-Critical Facilities

These critical spaces must deliver lasting security and peace of mind for the communities they serve, the people working in them, and the first responders protecting them. At MCP, we help organizations translate operational, technology, and security requirements into facilities that perform. We achieve this by:

Integrating highly resilient infrastructure to support continuous operations
Designing adaptable, efficient, and user-focused environments that improve performance
Working alongside architects, owners, and project teams to provide specialized expertise in facility planning, design, renovation, and modernization
Aligning facility design with operational workflows, technology strategies, future growth, and public engagement

Our extensive experience spans planning, programming, design support, construction administration, technology installation and integration, commissioning, and facility readiness for mission-critical environments.

Streamlined Risk Management and Seamless Transitions with MCP’s Facility Expertise

MCP is dedicated to assisting clients in managing risk throughout a facility’s entire lifecycle, ensuring the achievement of essential program elements, and overcoming potential challenges that may hinder the facility’s realization. Beyond construction, MCP also provides reliable technology lifecycle support. By partnering with MCP, clients can expect:

Reduced project risk, fewer change orders, and avoided cost overruns
An early coordinated approach across architects, owners, engineers, contractors, and technology vendors
Strategic planning for future expansion and operational flexibility right from the beginning
Seamless migration of staff, systems, and operations into new facilities
Deployment of fully redundant, innovative, and sustainable technology and systems

Union County aimed to build a new 24,000 sq ft public safety facility for emergency management, fire marshal, and communications due to space limitations in existing facilities. MCP partnered with the County for project management, grant administration, expertise, and technology implementation. During construction, MCP advised on facility grounding, data center size, infrastructure needs, radio tower coordination, and 911 technology integration.

Sampson County previously used a National Guard Armory for Emergency Communications, Operations, and EMS, which had space limitations and flooding issues. With the assistance of MCP and a NC 911 grant, the County built a 36,000 sq ft emergency services center. This facility now houses the ECC, EOC, EMS, emergency management, fire marshal, and other key staff.

In 2010, FEMA’s CSEPP Program partnered with MCP to plan a new Emergency Services Center in Pueblo County, CO. MCP worked with county officials, securing federal funding for a 30,000 sq ft facility. The center housed a PSAP, EOC, JIC, training room, and public safety offices, designed for future tech needs, while adhering to strict safety standards from NFPA, FEMA, UFC-DoD, NIOSH, NENA, local and state building codes.

Iredell County collaborated with MCP for a new 39,000 sq ft facility. This space serves the County’s Emergency Services including 911, emergency management, fire services, and EMS. It benefits both the county and partnering communities. The facility includes a 911 answering point, data center, emergency operations center, an EMS station, and meeting spaces.

Building Success: Designing and Developing Innovative Mission-Critical Facilities with Mission Critical Partners

MCP understands that successful 911 centers, EOCs, courts, and RTICs require the seamless integration of facility design, technology, and operations. Our experienced subject matter experts can help guide organizations through every stage of development, ensuring facilities are built to support today's mission while remaining adaptable for future needs. Our expertise includes:

Evaluating new and existing facilities to identify the optimal environment for mission-critical operations
Consulting on operationally focused layouts that enhance efficiency, collaboration, security, and resilience
Integrating advanced communications, audiovisual, security, data, and technology systems into facility design
Designing resilient infrastructure, power, network, and continuity systems that support uninterrupted operations

Backed by decades of operational experience, we ensure that facility solutions align with the real-world needs of the personnel and technology they support. MCP helps organizations create technology-forward facilities that improve operational effectiveness, support future growth, and strengthen mission readiness.

Facility Expertise By the Numbers

MCP’s specialized facility expertise creates real value for our clients.

3000+ Number of MCP Facility Projects Completed

29 Average Years in Public Safety Per PM

205+ Number of MCP’s Facility Projects

All 50 Number of States with MCP Projects

Our Key Areas of Expertise

Grant writing

Master planning and concepting

Program management

Hazards analysis and site selection

Planning, programming and design

Technology acquisition, integration and lifecycle support

Facility decommissioning and commissioning

Network design, implementation and management

IT, network and audio-visual support and maintenance

On-premise and remote site monitoring

Integrated vendor support and management

Security assessments and monitoring

Insights and Client Success

CASE STUDY

Memphis 911 Center Revamped

Download this client success story to see how MCP transformed Memphis Police and 911 Communications by completing two 911 center staffing studies, building a new state-of-the-art 911 center with an upgraded CAD system that ultimately decreased their average time to answer a call from 90 seconds to 6 seconds.

FACILITY BOOK

Expert Advice to Guide Your Mission-Critical Facility Project

This book offers guidance to those who are spearheading facility projects, providing best practices and considerations that will minimize risk and simplify the complexity of the process.

CASE STUDY

State-of-the-Art Headquarters is a Crowning Achievement Delivered Under Budget

The Pennsylvania Emergency Management Agency built a new state-of-the-art emergency operations center that dramatically improves its capabilities, supported by MCP and partner Schrader Group.