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COVID-19: Implications for Public Safety

COVID-19: Sustaining Emergency Response Operations Through the Crisis

Globally, the public health crisis created by COVID-19 is deepening, taking more lives and wreaking havoc on the livelihoods of communities everywhere. Emergency response organizations are scrambling to to understand the implications of the pandemic on their operations, while continuing to serve the public during a time of increasing need. This resource center is intended to provide agencies with resources to help them mitigate their risk of exposure and sustain operations. We will continue to update these resources as the outbreak evolves and the impact on public safety deepens.

Articles and Other Resources

Podcast Episode 1: How 911 Can Thrive During and Beyond the COVID-19 Pandemic; The Psychological Impacts

In this episode, we focus on how 911 center leaders and their personnel can come to grips with the psychological impacts borne of the Coronavirus.

Whitepaper: Maintaining Operations Remotely During a Public-Health Crisis

In this whitepaper, Mission Critical Partners identifies scenarios and options that public safety agencies can leverage if remote operations become necessary.

Cybersecurity Threat Advisory: Hackers Still Are Exploiting COVID-19

Hacking groups still are exploiting the COVID-19 pandemic as an opportunity to perform cyberattacks. Read more on our recommendations to mitigate your organization’s risk.

Podcast Episode 2: How 911 Can Thrive During and Beyond the COVID-19 Pandemic; Rallying the Resilient 911 Mindset

A podcast exploration of how an ECC leader’s mindset and skillset can make a difference in the wellbeing of center personnel.

Virtual Webinar: COVID-19: Maintaining Remote Operations During a Crisis

MCP subject-matter experts offer tips and insights on migrating your PSAP or ECC to remote operations during a crisis.

Leveraging the CESF Program to Improve Information- and Data-Sharing

This FAQ outlines eligibility requirements and funding opportunities to help address the medical needs of inmates in state and local detention centers, ultimately helping to mitigate the impact of COVID-19 on communities.

Virtual Webinar: COVID-19: Public Safety Leaders Roundtable

Hear from leading public safety practioners during this virtual roundtable on best practices their organizations are following to respond to the pandemic.

Live Webinar: Why Corrections-to-Health Information Sharing is Critical to COVID-19 Response

The new Coronavirus Emergency Supplemental Funding Program (CESF) contains $850 million in grants to enable the exchange of health information between corrections and healthcare. Learn more in our upcoming webinar.

Virtual Webinar: Actionable Ideas to Sustain Operations

Listen to MCP’s virtual webinar to hear how ECCs should be preparing for, mitigating the effects of and recovering from the pandemic.

Tip Sheet for Emergency Communication Centers

Insights for emergency communication centers (ECCs) to manage operations during the pandemic, ranging from workforce, security and technology.

Article: Coronavirus is a Wake Up Call. Are You Listening?

When a pandemic wreaks havoc with your organization, operations could come to a screeching halt without a continuity-of-operations or disaster-recovery plans in place. Learn more about how to create an effective COOP and DR plan.

Why COOP/DR Plans Need to Consider GIS Data Maintenance

The COVID-19 pandemic has brought into sharp focus an element that is lacking in many COOP and DR plans and why it’s so important—Continuity of GIS Operations.

Tips for Communicating with Stakeholders

Tips for developing timely, effective communications to keep stakeholders informed during the COVID-19 public health crisis. 

Helpful Links for Public Safety Managers and Telecommunicators

Links to external resources on COOP plans, ECC operations, cybersecurity, and how to contact Mission Critical Partners.

Tip Sheet for Law Enforcement Agencies

Tips for law enforcement agencies to help mitigate the risk of exposure to COVID-19 for officers and agency staff. 

Pandemic Response Services from Mission Critical Partners

As public safety officials navigate the central role they play in the pandemic, Mission Critical Partners offers services to help our clients maintain and protect their operations.

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