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Strategy, Management and Organization

Optimizing Public-Sector Operations to Achieve Better Outcomes

Today technology’s exponential growth and evolution, plus the need to provide uninterrupted services means that government operations are undergoing a significant transformation. Harnessing technology is vitally important so that agencies can better serve their constituents and deliver improved public service.

Beyond navigating the technology opportunity, agencies are seeking new and innovative ideas to help reduce costs, break down departmental siloes and improve the efficiency of critical operations. Implementing large-scale and/or multiagency projects brings risk and complexity, and agencies need guidance managing those risks and complexities.

Mission Critical Partners has decades of experience in helping organizations:

  • Build a strategy to digitize their operations
  • Integrate and manage complex systems, processes and data
  • Empower organizations to create sustainable change

We leverage our experience to build collaborative, long-lasting partnerships with our clients. We deliver innovative ideas and strive to exceed our clients’ expectations, engagement by engagement.

Working With Mission Critical Partners

Today’s complex world of critical operations means that every project, application, network and investment impacts the entire public safety and justice ecosystem. MCP is committed to helping our clients bring together best-of-breed technologies to attain the optimal solutions for their unique environments, transforming critical operations into integrated ecosystems.

  • Strategy – we partner with our clients to build a well-defined strategic plan to bring their vision to reality
  • Management – we have the experience and strategy to help state and local government agencies navigate the complexity of modern information systems
  • Change management – our expertise prepares clients for large-scale transformation and empowers the workforce to embrace change instead of resisting it
  • We bring a suite of structured tools to help state and local government agencies as they seek to improve their services and operations

Our Experience

completed projects for public-sector entities

subject-matter experts

public-sector agencies have turned to us

states where we've done work

Strategy, Management and Organizational Services


Strategic/master planning

Business process transformation

Systems architecture redesign

Database integration/information exchanges


Technology procurement

Management of complex projects

Change management



Insights and Case Studies

Operational Change Management Depends Largely on Organizational Culture

At the heart of operational change management is the ability to get people to buy into change, which is essential if goals are to be met. Learn how culture is a fundamental element of operational change.


A Way to Make 911 Centers Better at What They Do

Learn more about the “lean PSAP” concept, which involves leveraging the center’s available resources more efficiently to enhance the quantity and quality of what is being accomplished.


Succession Planning Is a Must for Every Emergency Communications Center

It is critical that all emergency response agencies develop succession plans for their leads and other key positions.


Let's Talk

How can we support your mission? From design and procurement to building and management, our national team of experts is here to help…because the mission matters.

Mission Critical Partners

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