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Smart & Safe Cities

Enhancing Mission-Critical Services Through Smart Cities and the Internet of Things

A smart city is defined as an urban area that leverages information and communication technologies to improve operational efficiency, more effectively share information with citizens, and enhance the services provided to them. It also is defined as one that has different types of Internet of Things (IoT) devices in place. These devices—e.g., home and business security systems, wearable and implantable medical devices, traffic sensors, video surveillance systems, and gunshot- and flood-detection—generate or collect a tremendous amount of data that then can be integrated, analyzed and leveraged to manage a wide variety assets and resources, and to support services provisioning.

At MCP, we’re helping our clients enhance mission-critical services through smart-city technologies, envisioning a world where wireless-enabled sensors report emergencies through the 911 network, multimedia data is delivered in contextual and actionable formats to enhance situation awareness for first responders and emergency communications centers (ECCs), and municipalities can engage in smart policing and other tactics that leverage predictive analytics. All to ensure that a smart city is a safer one.

What Clients Can Expect

Mission Critical Partners (MCP) works closely with public-safety officials—drawing on decades of operational, technological and personnel experience—to develop strategies for integrating their communications systems with smart city/IoT systems, and for harnessing the tremendous amount of data that they generate.

At MCP, our goal is to help public-safety agencies develop customized strategies that consider their unique circumstances. The work doesn’t end once the strategies are developed and approved—MCP continues to work with agency officials to further refine them based on lessons learned and changing circumstances.

Experience You Can Trust

MCP is dedicated to supporting our clients’ emergency-response activities.

years average public-safety sector experience per subject-matter expert

subject-matter experts dedicated to supporting the public-safety mission


of MCP’s subject-matter experts are former emergency responders

mission-critical projects

Areas of Expertise


Strategic Planning and Governance Development

Technology and Operations Assessments

Network and System Procurement, Implementation, Monitoring and Maintenance


Project Management

Related Resources

Using Data to Improve Emergency Response Outcomes

This blog discusses ways to leverage the millions, perhaps billions, of sensors already in place in communities today—from video cameras to motion detectors to gunshot-location systems to wearable devices—and use them to evolve ECCs into proactive hubs that can prevent emergencies instead of simply responding to them.


Public Safety Data Harnessing Is a Big, Vitally Important Job

This blog examines the need for harnessing the tremendous amount of data that could be available to first responders in the nation’s emergency communications centers (ECCs) and in the field—data that will be supplemented in the coming years by a torrent of information generated by sensors and IoT devices.


Integrating Crowd-Sourced Data is a Great Idea

This blog explores the potential advantages and challenges of integrating crowd-sourcing applications with the 911 system.


10 Facts Every PSAP Should Know About Data Integration

This quick-read guide discusses the ten most important elements about data integration every public safety agency should know, ranging from precise location information, smart and safe cities, social media data usage in the ECC, data sources, supplemental data, and geographic information system (GIS) data management.


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