A Crash Course on Alternative 911 and Public Safety Response
During the last 18 months, the staffing crisis in the public safety communications sector has worsened from bad to worse. Emergency communications centers across the nation are exploring how they can strengthen and diversify their response to calls for services, both 911, and nonemergency. In this session, Mission Critical Partners subject-matter experts will explore the ways public safety leaders can reimagine the 911 call-triage process, to deliver a significantly better emergency response. This session will explore:
☑️The staffing crisis plaguing public safety communications and how it could benefit from the concept of workforce optimization
☑️The many facets of alternative-response policies, which extend beyond mental health response
☑️Ways in which agencies can adopt alternative-response strategies going forward
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