Live Webinar: Workforce Optimization – What Every PSAP Leader Needs to Know

In public safety, staffing has become the proverbial “thing under the bed,” the one operational aspect that keeps PSAP leaders up at night. While personnel churn has always been a challenge in the industry, today it is exacerbated by a healthy economy, with many telecommunicators leaving for less stressful, better-paying jobs, and a shrinking candidate pool.

During this presentation, Mission Critical Partners will discuss the importance of workforce optimization and how this new approach to staffing can help them overcome some of their most pressing challenges.

Attendees Will Learn:

• • The definition and pillars of workforce optimization
  • What new skills and training will be required for all PSAP employees
  • Strategies for overcoming staffing challenges
  • Recruiting and screening tactics for expanding the candidate pool

Who Should Attend:

Public safety agency and public safety answering point (PSAP) leaders

Presenter:

Bonnie Maney, Enterprise Client Manager, Mission Critical Partners