Purchasing Solutions Alliance Cooperative Contract

Purchasing Solutions Alliance Cooperative Contract

Mission Critical Partners (MCP) has entered into a cooperative contract with Purchasing Solutions Alliance, a program of the Brazos Valley Council of Governments (BVCOG), for participating government agencies to purchase network monitoring services.

General PSA Contract Information

  • Contractor: Mission Critical Partners, LLC
  • Contract Number: 24-204-MCP
  • Contract Term End Date: 1/27/2025
  • Contract Expiration Date: 1/31/2028
  • View the contract on the PSA website [to add]

This contract allows Mission Critical Partners to provide services to PSA’s members – cities, towns, and other local governments – that choose to use this contract. This contract aims to deliver proactive managed monitoring services for Next Generation 911 (NG911) networks. With this contract, MXP can play a critical role in ensuring the operational reliability and security of NG911 network infrastructure.

 

Network Monitoring Services Offered for NG911

  • Network management and fault management
    • 24/7/365 proactive monitoring of NG911 Layer 3 networks, including:
      • 4G/5G LTE wireless networks
      • Microwave point-to-point links
      • Internet connections
      • Rapid incident detection, reporting, and resolution to minimize network outages
    • Router and Switch Management
      • Change management for NG911 network routers and switches
      • Configuration, backup, and restoration of network devices
      • Logical and physical fault resolution to ensure system stability and operational readiness
    • Remote configuration support, including:
      • VPN user configuration
      • Firewall rule adjustments
      • Backup and maintenance of configuration databases

    MCP Contract Information and How to Order

    Eligible Agencies

    • Cities, Towns, Counties, and other Local Governments
    • Political Subdivisions and Planning Commissions
    • Schools, School Districts, Colleges, and Universities
    • Emergency Medical Services and Fire Districts
    • Hospitals and Hospital Districts
    • Special Law Enforcement Jurisdictions
    • Judicial Courts and Districts
    • Utility Districts
    • Special Districts
    • State Agencies
    • Nonprofit 501(c)(3) Corporations

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