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Comprehensive Consulting Services

When selecting a public safety communications consultant, it’s critical to make sure it’s providing expertise across all areas of the constantly evolving public safety communications landscape.

Our consulting services focus on our clients’ most complex public safety communications challenges. We bring deep and functional expertise to every project – from the transition to Next Generation 911 (NG911) networks and public safety facilities and operations, to radio, wireless and broadband systems.

Yet, what makes us different is our holistic perspective. At MCP, we have the experience, knowledge and an extensive network of resources across all aspects of mission-critical communications to deliver unique solutions and sustainable results for our clients and communities. The result is a forward-looking, high-performing public safety system and operation that achieves maximum value and optimal efficiency.

Big-Picture Thinking Uniquely Tailored for Every Project

In today’s complex world of mission-critical communications, every project, application, network and investment impacts the entire emergency response process. MCP brings that big-picture thinking to help our clients accomplish their immediate goals and sustain success well into the future.

  • Next Generation 911 Networks – Build a clearly-defined strategic plan, roadmap and methodology that brings the NG911 vision to reality.
  • Facility Design and Programming – Manage the risk associated with public safety and emergency operations facility design, planning and program management.
  • PSAP and Public Safety Operations – Upgrade emergency response capabilities, operations and staff without putting current systems at risk. Implement technology that enhances capabilities.
  • Radio, Wireless and Broadband – Build a reliable, interoperable and forward-looking wireless system that maximizes coverage and capacity.
  • Public Safety Data Integration – Harness rich data to improve emergency response.

What Makes Us Different

At MCP, our holistic perspective to public safety communications challenges is helping clients across the country implement successful public safety solutions.


of our clients remain with us from project to project

mission-critical projects

years’ experience on average per consultant

percent of the largest metropolitan areas are benefiting from our public safety expertise

The Answers You Need to Move Forward


Strategic and executive consulting

Master planning



Change management


Technology acquisition and implementation

System design and implementation

Feasibility studies and concept of operations

Facility design and programming services

Data integration

Professional development, training & mentoring


Policy and procedure development


Transition planning

Project and construction management

Emergency Communications Consulting Resources

The Lean ECC: A Way to Make ECCs Better at What They Do

The lean ECC is a concept developed to help centers more efficiently and effectively leverage available resources to streamline service delivery and improve emergency response.


Whitepaper: The Evolution of the Emergency Communications Ecosystem

To evolve emergency communications systems, PSAPs and telecommunicators need to start thinking and acting very differently than they have historically. This whitepaper discusses what actions need to occur in order for that to take place.


MCP Helps Story County Replace Obsolete Public-Safety Radio System

MCP’s knowledge and experience guides Story County, Iowa through crucial technological transitions.


Project: Imperial Valley, Ca., Outlines Path to PSAP Regionalization with MCP Study

The Imperial Valley Communications Authority and the San Diego County Regional Communications System teamed up with MCP to investigate whether PSAP regionalization would help them achieve operational and staffing efficiencies.


Virtual Webinar: Integrating Rich Data into the Emergency Communications Center

Listen to this virtual webinar that takes a hard look at how emergency communications centers can integrate, prioritize and act on new forms of data


Virtual Webinar: Trends and Tips for Computer-Aided Dispatch System Procurement

Listen to a discussion on today’s CAD system landscape, including new systems and technologies on the horizon


Let's Talk

How can we support your mission? From design and procurement to building and management, our national team of experts is here to help…because the mission matters.


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